Each quarter we prepare individualized Learning & Development (L&D) Plans for each member of our team. These L&D plans address the main growth areas - goals and tasks that the individual should be focusing on achieve both personal (improving professional skills) and company (OKRs) goals.
Every year we review the performance based on the L&D plan and give our feedback based on these criteria:
0) Below expectations
Individuals who are new in the learning curve and have not mastered key job responsibilities consistently demonstrates or may be learning the required role knowledge and does not yet fully perform all requirements and duties work is regularly incomplete and/or does not meet the minimal standards for quantity or quality; often misses deadlines.
Takes little to no initiative, even with prompting. Requires more than the expected level of supervision due to lower quality work or level of learning required to complete role successfully consistent interactions with peers and/or management
Key traits:
Inconsistent performance and does not meet all goals and performance expectations Requires close supervision to achieve some work responsibilities Inconsistently contributes to solving problems Occasionally looks for reasons why work or goals cannot be accomplished rather than looking for ways to complete the work Occasionally has difficulty managing multiple priorities Occasionally has difficulty handling change and may reject ideas without due consideration Not always open to constructive feedback and at times may place blame elsewhere Infrequently receives positive feedback from customers and colleagues Occasionally has difficulty maintaining a positive and professional manner when under pressure or in stressful situations Some of the relevant competencies have been satisfactorily demonstrated or developed
If you are evaluated “Below expectations”, on the next period you are assigned the 1) Meets expectations
Individuals who regularly meet and sometimes exceed expectations and role requirements. Meets goals set and Possesses full depth and breadth of role knowledgePerceived by peers, managers, students, and other customers as collaborative, skilled, and reliable. Consistently interacts effectively with peers and/or management
Key traits:
Consistently meets and occasionally exceeds goals and performance standards Identifies problems, and frequently presents viable solutions to problems (May require some coaching to determine the appropriate solution and the plan to execute the solutions) Often demonstrates a willingness to complete work that may be out of scope of their regular responsibilities Is able to handle multiple priorities Is open to implementing process improvements and often suggests process improvements and development opportunities for self, the team, and the department Is open to change and maintains a positive attitude through change Openly receives constructive feedback and opportunity for improvement and development Consistently receives positive feedback from customers and colleagues Often demonstrates leadership among peers and colleagues Often acts as a peer mentor and coach Maintains a positive and professional manner when under pressure or in stressful situations Relevant competencies have been satisfactorily demonstrated or developed
2) Exceeds expectations
Individuals who significantly and consistently exceed expectations written in the L&D plan. Demonstrates role model behavior for other team members. Consistently performing at this level leads to promotions.
Key traits:
Consistently exceeds goals and performance standards Consistently presents viable solutions to problems and the plan to execute the solutions Routinely demonstrates a willingness to complete work that may be out of scope of their regular responsibilities Consistently volunteers to take on new tasks and/or initiatives and sees through to completion without the need for direction and with little to no coaching Effectively handles multiple priorities Consistently looks for process improvements and development opportunities for self, the team, and the department Is always willing to lead change, and help others through change Consistently seeks out constructive feedback and opportunity for improvement and development Consistently demonstrates leadership among peers and colleagues Consistently maintains a positive and professional manner when under pressure or in stressful situations All competencies have been demonstrated or developed in an outstanding manner 3) Performing at next level
Individuals who far exceeds the normal expectations for the criteria. Truly outstanding performance that results in extraordinary and exceptional accomplishments going way beyond the L&D plans requirements.
Work at Intempt
If you want to work at Intempt you can check our
Learning & Development Plans
